Policies & Shipping

LEAD TIME

Our general lead time for items that are not immediately available is 8-10 weeks for production and delivery. Lead times may vary depending on product availability and order details.

 

SHIPPING

SAVED NEW YORK offers free ground shipping for all orders shipping within the continental U.S.

For shipping on international orders, please contact info@saved-ny.com.

Shipping costs for antiques are calculated based on the ship-to address and billed separately.

 

RETURNS & EXCHANGES: CASHMERE

All sales are final.

If you are not satisfied with your cashmere purchase, returns and/or exchanges are accepted on select items for store credit within 10 business days and must include a receipt. Credit is good for one year from the date of issue.

Items must be intact and must be documented for shipping insurance claims. We do not charge restocking fees; however, customers will be responsible for return shipping costs.

To initiate a return, please contact info@saved-ny.com.

 

ANTIQUES & VINTAGE

In the same spirit of sustainability and timeless quality that defines our interiors collection, SAVED NEW YORK offers a curated assortment of antique and vintage items. Each piece is selected for its craftsmanship, character, and enduring beauty.

Please note that antique and vintage pieces carry their own unique patina and charm, which may include scratches, tears, and  age-appropriate wear. All antique and vintage merchandise is sold "as is." Return and/or exchanges are not accepted.

 

SPECIAL ORDERS

Returns, exchanges, and/or cancellations are not accepted on custom, bespoke, or special orders.

 

QUESTIONS

For additional questions, regarding your order, please contact info@saved-ny.com.