Policies & Shipping

PRODUCTION & DELIVERY

For items that are not immediately available, please allow 8-10 weeks for production and delivery. 

 

SHIPPING

SAVED NEW YORK offers free ground shipping for all orders shipping within the continental U.S.

For international orders, please email info@saved-ny.com for a quote.

Shipping costs for antiques are calculated based on the ship-to address and billed separately.

 

RETURNS & EXCHANGES: CASHMERE

All sales are final.

If you are not satisfied with your cashmere purchase, returns are accepted on select items for store credit within 10 business days and must include a receipt. Credit is good for one year from the date of issue.

Items must be intact and must be documented for shipping insurance claims. We do not charge restocking fees; however, customers will be responsible for return shipping costs.

To initiate a return, please contact us at info@saved-ny.com.

 

VINTAGE & ANTIQUES

In the same spirit of sustainability and timeless quality that defines our cashmere, SAVED NEW YORK offers a curated assortment of vintage and antique items. Each piece is selected for its craftsmanship, character, and enduring beauty.

Please note that all vintage and antique pieces carry their own unique patina and charm, which may include scratches, tears, and age-appropriate wear. All vintage and antique merchandise is sold "as is." Returns and exchanges are not accepted.

 

SPECIAL ORDERS

Returns, exchanges, and cancellations are not accepted on special orders.